Our standard is 'Clean & Consciously Formulated.' This means every product we carry is free from known or suspected harmful ingredients. And, many of our products are in fact 100% natural or certified organic.

Some brands make a conscious choice to use safe, lab-created synthetics when natural alternatives come from unsustainable sources, are less effective, or pose stability challenges.

For example, Vitamin C is a highly effective skincare active. While abundant in fruits, extracting stable Vitamin C for skincare often requires synthetic processes to ensure potency and prevent rapid degradation. We believe in using the best, safest version of an ingredient, whether it's purely natural or a consciously chosen synthetic.

Yes, absolutely! We are deeply committed to animal welfare. All brands we partner with are 100% cruelty-free. This means no animal testing is conducted on the finished products or the ingredients used within them, at any stage of production, by the brand or any third party.

The majority of our collection is also vegan. A few products may contain ethically and sustainably sourced goat's milk, beeswax or honey. Some makeup brands use carmine to create their vibrant colors. We clearly list all ingredients on product pages.

Look for vegan certifications or check ingredient lists if you avoid all animal byproducts.

Generally, yes. We curate many products specifically formulated to be safe for sensitive skin. Our brands typically focus on gentle, botanical-based formulations and are free from harsh chemicals, known toxins, and hormone disruptors. We have many customers with sensitive skin who use our products successfully.

For specific recommendations, explore our Sensitive Skin Collection.

However, even natural ingredients can cause reactions in some individuals. Essential oils, for instance, can sometimes irritate extra sensitive skin or be inadvisable during pregnancy. We recommend patch testing any new product and if you have concerns, check out our Essential Oil Free Collection.

Yes, we believe in 100% transparency, and we require the brands we partner with to do the same. Full ingredient lists (INCI) are available on each product page. We understand that ingredient labels can sometimes be complex, especially distinguishing between natural components and safe synthetics. We encourage you to read the lists and reach out to our Customer Service if you have any questions about a specific ingredient

Natural ingredients can vary slightly from batch to batch due to factors like growing conditions, harvest time, and seasonality – much like produce from a farmer's market! This can result in minor variations in the color, scent, or even texture of your product. Rest assured, these natural variations do not affect the safety or efficacy of the product. It's actually a sign of the authentic, natural ingredients being used!

Shelf life varies by product. Most products have a "Period After Opening" (PAO) symbol on their packaging (it looks like a little open jar with a number like "6M" or "12M"). This indicates how many months the product remains optimal after being opened. Unopened products, when stored correctly, generally last longer. Please refer to the product packaging for specific details.

Please check the full ingredient list on each product page for potential allergens. While many products are free from common allergens like gluten or nuts, cross contamination in manufacturing facilities can sometimes be a possibility. If you have a severe allergy, we recommend contacting the brand directly or consulting your doctor before use. You can also reach out to our Customer Service for assistance.

All orders are shipped from our location in sunny Winter Garden, Florida.

Once your order ships, you will receive a shipping confirmation email containing your tracking number and a link to track your package.

We process orders quickly! If you need to change or cancel your order, please contact Customer Service as soon as possible. We'll do our best to accommodate your request if the order hasn't already been shipped.

Oh no! Contact us right away and we will fix it.

Yes, we ship to to select international destinations. International shipping costs and times vary significantly. Please note that international customers are responsible for any customs duties, taxes, or import fees levied by their country's customs office. These fees are not included in our shipping charges.

We want you to love your purchase! We accept returns on most unopened/gently used items within 30 days of delivery. Please see our full Returns Policy Page for detailed eligibility requirements (e.g., which items are final sale) and instructions.

To initiate a return or exchange, please visit our Returns Policy Page or contact our customer service team at hello@allnaturalcollection.com with your order number and reason for return.

We're so sorry if an item arrives damaged! Please contact us within 1 day of receiving
your order at hello@allnaturalcollection.com with your order number and a photo of the damaged item and packaging. We'll work quickly to resolve the issue.

For us at All Natural Collection, 'clean beauty' means prioritizing safety, transparency, and effectiveness. We focus on products formulated with natural ingredients (and some safe synthetics) without ingredients linked to health concerns (like parabens, phthalates, sulfates, synthetic fragrance, etc.). We champion brands that are conscious about their ingredient sourcing, environmental impact, and ethical practices, offering you products you can trust for your well-being.

We only partner with independent brands who share our commitment to ethical practices. This often involves prioritizing sustainable harvesting methods, fair labor practices, and supporting local communities where ingredients are sourced. While we rely on our brand partners' diligence, we actively seek out brands known for their transparency and commitment in this area.

We are committed to reducing our environmental impact and encourage our brand partners to do the same. We prioritize brands using recyclable materials (like glass or PCR plastic), minimal packaging, and biodegradable options whenever possible. We also strive to use eco-friendly materials in our own shipping practices, such as recyclable boxes, biodegradable packing
peanuts, tape made from readily renewable raw materials and tissue paper printed on recycled paper. We're continuously working to improve our sustainability efforts.