Return & Exchange Policy

Thank you for shopping with All Natural Collection LLC. We want you to be completely satisfied with your purchase. If something just isn't right, please review our policy below.

1. Notice Under Florida Law

Notice of Policy Continuity: Pursuant to Florida Statutes § 501.142, notice is hereby given that All Natural Collection LLC maintains a strict 30-day return, exchange, and store credit policy as detailed below. This policy applies to all retail sales generated through this website.

2. Order Cancellations

If you need to cancel an order after it has been placed, please email us immediately at hello@allnaturalcollection.com.

• We process orders quickly to ensure fast delivery.

• Once an order has been handed over to our fulfillment team or carrier, it cannot be canceled. If your order has already shipped, you must follow the standard return process outlined below.

3. Unopened and Unused Items

We accept returns for unopened and unused products within 30 days of delivery for a full refund (less original shipping costs).

• To Start a Return: Please email us at hello@allnaturalcollection.com with your order number.

• Refund Processing: Once received and inspected at our warehouse, your refund will be processed back to the original form of payment.

4. Opened or Used Items ("Tried It But Don't Like It?")

We want you to find your perfect match. If you have opened and tried a product but found it didn’t work for you, let us know what you didn't like within 30 days of delivery.

• We will issue a refund in the form of Store Credit to your account.

• Our team will happily assist you in finding a better alternative.

5. Non-Returnable and Final Sale Items

Unfortunately, we are unable to accept returns or offer refunds/store credit for the following items:

• Final sale items

• Clearance items

• Individual sample or trial sizes

If you are unsure whether or not a full-size product is right for your skin or hair, we highly recommend purchasing our sample and trial sizes first to test the product before investing in a full-size bottle.

6. Return Shipping

Return shipping costs back to our warehouse in Florida are the sole responsibility of the customer. All Natural Collection LLC does not provide pre-paid return labels, and original shipping costs are non-refundable.

Please mail your secure, tracked return package to the following address:

All Natural Collection LLC

15155 West Colonial Drive

PO Box 784941

Winter Garden, FL 34787

7. Customer Support

If you have any questions or require assistance with an exchange or store credit, please do not hesitate to reach out to our team at hello@allnaturalcollection.com.